EOS USA understands that healthcare is different from the other industries that we serve. With that in mind, we have developed specialized versions of our suite of solutions designed specifically for the healthcare industry.
From population health initiatives and early-out options to patient payment plan management services and compassionate, patient focused aged receivables collection practices, EOS supports a wide range of healthcare systems, hospitals and physician organizations.
Our enhanced technology platform, strong analytic tools, operational centers of excellence covering all U.S. time zones, extensive metrics and effective compliance management program ensure that our clients reach their financial targets while maintaining a strong patient service reputation within their communities.
As a part of a larger international company, the EOS Group, we have the scale, process controls and financial backing to meet our clients’ needs from routine outsourcing solutions to large, integrated multi-hospital-complex system conversions and transformational assignments.
The EOS Patient Outreach program is a proactive, pre-care patient outreach solution for hospitals and health systems. Using a comprehensive, technology-driven approach to deliver centralized scheduling, pre-registration, financial clearance, demographic validation, insurance eligibility, reminder calls and pre-care instructions, EOS helps you keep your patients on track and on time for their appointments.
EOS staff members provide early out receivables management in your name. Our experienced collection professionals make sure that your patients receive compassionate, helpful service, ensuring effective revenue recovery and improved patient satisfaction.
We contact your patients early in the collection process by means of customized call campaigns, letters designed to meet your needs, and digital outreach campaigns. We provide your patients with information and advice and offer a range of repayment options. You can rely on our early out receivables management team to focus on improving your cash flow so you can get back to what matters most – your patients.
EOS provides bad debt receivables management collection options. We design our solutions to meet your collection needs including effective patient connections through our call-centers, customized letters, and digital outreach campaigns.