For three decades, EOS USA has worked in partnership with some of America’s leading consumer services companies to strengthen their connections with their constituents through effective, professional customer care and accounts receivables management. Empowered by unique staffing configurations, a strong compliance culture, and the financial resources to invest in growth, EOS offers innovative, technology-based solutions to unique industry specific operational issues. This is all done in secure and complaint-free operating environments. For customer-driven organizations, EOS is your single-source solution for innovative customer care and enhanced receivables management.
EOS Innovative Customer Care Program offerings were designed to build and nurture high quality, long-lasting relationships between you and your customers. Our professional staff provides best-in-class customer communication to ensure the highest level of satisfaction. EOS has redundancy in place for all of our communication channels to keep you connected to your customers at all times.
EOS Receivables Management Solutions use analytics coupled with reliable customer location and financial information to assess risk and identify opportunity. This, combined with sophisticated data and telephony platforms, allows EOS to reduce defaults and customer churn. We offer a variety of communication and payment options including online, IVR and, of course, customer care specialists. EOS’ wide range of solutions will maximize your customer’s level of satisfaction and your cash flows throughout the receivables timeline.
EOS Healthcare Solutions are designed to address the needs of the healthcare industry. Remaining competitive, providing the highest level of care, and managing your resources to comply with changing regulations without losing focus on your core competencies can be challenging. You can rely on our team to design the right solution for you and for your patients.
EOS Supporting Services & Technology state-of-the-art IP network equipment, storage area networks, redundant high availability servers, virtual desktop technology and robust virtual telephony/dialer systems to make up the nerve center of our data housing and solutions architecture. The only thing as advanced as EOS’ technology are the people who manage it. This combination of tools and talent is focused on communicating with consumers in a high-quality, effective, compliant fashion.