Innovative customer care programs from EOS build high quality and long-lasting relationships between you and your customers. Our professional staff provides best-in-class customer communication to ensure the highest level of satisfaction. We specialize in customer inquiries, retention and win-back programs and welcome calls. EOS has redundancy in place for all of our communication channels to keep you connected to your customers at all times.
EOS’ total receivables management solutions use analytics coupled with reliable customer location and financial information to assess risk and identify opportunity. This, combined with sophisticated data and telephony platforms, allows EOS to reduce defaults and customer churn. We offer a variety of communication and payment options including online, IVR and, of course, customer care specialists. EOS’ wide range of solutions will maximize your customer’s level of satisfaction and your cash flows throughout the receivables timeline.
This is all done in a secure and complaint-free operating environment. For customer-driven organizations, EOS is your single-source solution for innovative customer care and enhanced receivables management.