Receivables management from EOS

Countering bad debt for improved cash flow

Receivables management prevents outstanding receivables from causing cash flow shortfalls in companies of any size. It also reduces the amount of time you spend processing unpaid bills.

Regardless of your size – small, medium or large – EOS offers you customized and systematic receivables management solutions. You benefit not only from our many years of experience, but also from the best practices of EOS' international network. And while relying on our expertise, you can concentrate on your core business.

Taking action at all levels in the recovery cycle

Whether you opt for the assignment of your portfolios or issue us a mandate for their management, EOS helps you to secure your liquidity by providing sound expertise and custom-made solutions.

You can count on our tact and discretion. We take every step to represent you in a professional manner that will retain your customers and enhance your brand.

Receivables management experts you can rely on

EOS has many years of experience in receivables management. We are among the leading debt collection companies in the country and we specialize in a variety of industries.

Whatever your field of interest may be, ask us what we can do for you. We will happily answer your questions about receivables management.

Early treatment, prevention, and default aversion

Stop the move to the next step of delinquency

The trained professionals at EOS focus on your particular portfolio of accounts to meet your objectives. We design programs to keep accounts from moving to the next step of delinquency or to avoid write-offs by obtaining a payment or recovering defaulted accounts.

We can work with your customers to help with default aversion. The consequences of defaulting on a student loan, for example, are serious and wide-ranging. A default can jeopardize the debtor’s credit rating and financial future. We provide your customers with information and advice and offer a range of repayment options.

EOS is committed to creating strategic solutions for your specific challenges. We offer you the most effective combination of our vast resources: the best people, the latest technological innovations and the most comprehensive services. EOS is your single source for receivables management, including early treatment, prevention and default aversion.

First-party receivables management

We work with your customers in your name

EOS staff members provide first-party receivables management in your name. Our experienced collection professionals make sure that your customers receive courteous, helpful service, ensuring that increased customer contact results in better collection rates and improved client satisfaction.

We contact your customers early in the collection process by means of customized call campaigns and letters designed to meet your needs. You can rely on our first-party receivables management while your employees focus on what they do best: keeping your company on track.

We help you win back customers

Revive long-term relationships

EOS has programs in place to help you collect your receivables and win back customers who may have terminated services with you.

EOS can work with you to set up a “win back” program aimed at re-establishing contact with former customers and regaining lost revenue sources.

Using proactive communications strategies, EOS can help your company revive profitable, long-term relationships. Our approach to customer relationship management employs varied dialer strategies that allow us to

  • send messages based on customer activity;
  • use business rules and life events to trigger action, and
  • build long-term relationships through use of cost-effective communications strategies to engage customers.

Third-party receivables management

Solutions to fulfil your requirements

EOS provides third-party receivables management at primary, secondary, tertiary and warehoused assignment levels, including extended third party collection options. We design our solutions to fulfil your requirements and customize letters, campaigns and reports to meet your needs.

Warehousing change notifications

EOS is happy to tell you about warehousing change notifications and our effective solutions for your warehoused and dormant accounts. Please contact us for more information.

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At home in over 25 countries.
More than 8,500 employees.
Over 50 operating companies.